Equal opportunities programs Business benefits and EU legislation – coupled with the complexity of the analysis required - are driving demand for diversity software. Larry Cucchi explains
Personal problems Many HR departments are unprepared for the effect on recruitment activities of new EU privacy regulations that come into force later this year, warns David Gurney
Invest and learn When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark
E-learning content must be king Selecting the right technology for online training may be daunting, but HR managers should spend at least as much time getting the educational content right, argues Matilda Venter
Make everyone welcome Intranet accessibility issues are too important to leave to the IT department, argues Dean Russell
Put your benefits online Swapping unread booklets for computer screens can go down well with employees and save your business money, explains Richard Blundell, co-founder of 4th Contact
In the know; intranet Dee Caporali extols the virtues of internal knowledge management systems
Work-life or work not Industries with high staff turnover, such as call centres, are paying a high price for ignoring the benefits of flexible working, explains Julian Harper, vice-president, international, at workforce-optimisation specialist Blue Pumpkin