
What's organisation charting all about?
As companies expand, merge, restructure or gain new operations, it is imperative that HR maintains a clear view or how their employees are working together...
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PSA is on the way
Many commentators believe that professional services automation (PSA) solutions will have the same impact on the service sector as ERP (enterprise resource planning) has had on manufacturing industry...
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IT increases influence of HR
Teams can generate more reliable data using technology, which improves their credibility and power in the organisation
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Equal opportunities programs
Business benefits and EU legislation – coupled with the complexity of the analysis required - are driving demand for diversity software. Larry Cucchi explains
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Personal problems
Many HR departments are unprepared for the effect on recruitment activities of new EU privacy regulations that come into force later this year, warns David Gurney
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Invest and learn
When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark
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E-learning content must be king
Selecting the right technology for online training may be daunting, but HR managers should spend at least as much time getting the educational content right, argues Matilda Venter
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Make everyone welcome
Intranet accessibility issues are too important to leave to the IT department, argues Dean Russell
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Put your benefits online
Swapping unread booklets for computer screens can go down well with employees and save your business money, explains Richard Blundell, co-founder of 4th Contact
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Work-life or work not
Industries with high staff turnover, such as call centres, are paying a high price for ignoring the benefits of flexible working, explains Julian Harper, vice-president, international, at workforce-optimisation specialist Blue Pumpkin
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