Oiling the wheels
Web technology has enabled organisations to make huge strides in knowledge management. A classic example is Shell, where global knowledge networks have saved millions in costs and transformed learning. Lucie Carrington
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The bid easy
When it comes to dealing with IT suppliers, not knowing exactly what you want and where to get it will result in a great deal of wasted time and money. Scott Blum gives his guide to avoiding the technological tender traps
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IT increases influence of HR
Teams can generate more reliable data using technology, which improves their credibility and power in the organisation
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Equal opportunities programs
Business benefits and EU legislation – coupled with the complexity of the analysis required - are driving demand for diversity software. Larry Cucchi explains
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Personal problems
Many HR departments are unprepared for the effect on recruitment activities of new EU privacy regulations that come into force later this year, warns David Gurney
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Invest and learn
When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark
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E-learning content must be king
Selecting the right technology for online training may be daunting, but HR managers should spend at least as much time getting the educational content right, argues Matilda Venter
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Make everyone welcome
Intranet accessibility issues are too important to leave to the IT department, argues Dean Russell
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Put your benefits online
Swapping unread booklets for computer screens can go down well with employees and save your business money, explains Richard Blundell, co-founder of 4th Contact
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Work-life or work not
Industries with high staff turnover, such as call centres, are paying a high price for ignoring the benefits of flexible working, explains Julian Harper, vice-president, international, at workforce-optimisation specialist Blue Pumpkin
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