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implementation
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You are in • Software Source • implementing/running main menu
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further info
It's arrived - now what do I do?
Throughout any corporate implementation plan, try to remain focused on your end objectives - not just the "going live" date, but the reasons for the system in the first place...

What are the main factors that will encourage people to use a system?
You need to understand the major factors, or "drivers", that give people an overriding reason for using the new system, and that will encourage them to ensure that the data are as accurate as possible...

How important is training to the successful implementation of a new system?
Training is an area where dissatisfaction is often found. It can also be expensive, so it is particularly discouraging if users find it irrelevant, confusing or untimely...

further info
Invest and learn
When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark

How do I ensure the system is managed effectively?
Your organisation must invest in resources. It must recognise that a good system does not stand still...

Why is my system not working effectively?
Although vast resources are not required, it is unreasonable to expect your new personnel system to look after itself...

What happens after my system 'goes live'?
Once the new system goes into operation there is a tendency to collapse with relief, throw a party and then forget about it. Don't...

How do I get the best from my system?
A system which has been bought for the right reasons, is being driven from the top and has been adopted by the whole organisation, has the best chance of success...

further info
Interface value
Why are so many firms dissatisfied with their HR systems even though, superficially, the software meets their needs? Kirstie Ball explains the importance of a good fit between users and suppliers of technology

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 IT and software news
Insurance firm gets IT staff to put people first
Zurich uses people-centred implementation programme to encourage IT professionals to consider people issues

How technology can help HR fulfil its potential
This book of edited essays addresses the application of technology to the full cycle of HR activities

Don't get distracted by slick slides when picking a system
Draw up a list of requirements at the preliminary tender phase and get providers to show how they could meet them

IT increases influence of HR
Teams can generate more reliable data using technology, which improves their credibility and power in the organisation

Keep software quick and easy to get results
When it comes to persuading busy staff and managers to buy into a system, need to present something speedy and straightforward


 Software viewpoint
Equal opportunities programs
Business benefits and EU legislation – coupled with the complexity of the analysis required - are driving demand for diversity software. Larry Cucchi explains

Personal problems
Many HR departments are unprepared for the effect on recruitment activities of new EU privacy regulations that come into force later this year, warns David Gurney

Invest and learn
When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark

E-learning content must be king
Selecting the right technology for online training may be daunting, but HR managers should spend at least as much time getting the educational content right, argues Matilda Venter

Make everyone welcome
Intranet accessibility issues are too important to leave to the IT department, argues Dean Russell

Put your benefits online
Swapping unread booklets for computer screens can go down well with employees and save your business money, explains Richard Blundell, co-founder of 4th Contact

In the know; intranet
Dee Caporali extols the virtues of internal knowledge management systems

Work-life or work not
Industries with high staff turnover, such as call centres, are paying a high price for ignoring the benefits of flexible working, explains Julian Harper, vice-president, international, at workforce-optimisation specialist Blue Pumpkin

HR and IT: natural allies if only they knew it
HR and IT must adopt more of a partnership approach if they are to maximise their value to the business, argues Linda Cooper


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