IT’s passage to India (case study)
Simon Kent examines the decision by Thomas Cook Financial Services to use an external provider based in India to supply some of its IT services...
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IT’s passage to India
Many organisations are moving their IT services – including HR software – abroad in a bid to cut costs. Simon Kent examines the business case for switching to the sub-continent, south-east Asia and other popular destinations…
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Interface value
Why are so many firms dissatisfied with their HR systems even though, superficially, the software meets their needs? Kirstie Ball explains the importance of a good fit between users and suppliers of technology
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The bid easy
When it comes to dealing with IT suppliers, not knowing exactly what you want and where to get it will result in a great deal of wasted time and money. Scott Blum gives his guide to avoiding the technological tender traps
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The invitation to tender
An invitation to tender (ITT) is the formal request to systems suppliers to offer their product against a specification...
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IT increases influence of HR
Teams can generate more reliable data using technology, which improves their credibility and power in the organisation
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Equal opportunities programs
Business benefits and EU legislation – coupled with the complexity of the analysis required - are driving demand for diversity software. Larry Cucchi explains
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Personal problems
Many HR departments are unprepared for the effect on recruitment activities of new EU privacy regulations that come into force later this year, warns David Gurney
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Invest and learn
When high-cost IT projects fail to deliver the expected return on investment, blame is placed too often on the technology involved, rather than on the failure to provide adequate training, explains Lisa Clark
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E-learning content must be king
Selecting the right technology for online training may be daunting, but HR managers should spend at least as much time getting the educational content right, argues Matilda Venter
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Make everyone welcome
Intranet accessibility issues are too important to leave to the IT department, argues Dean Russell
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Put your benefits online
Swapping unread booklets for computer screens can go down well with employees and save your business money, explains Richard Blundell, co-founder of 4th Contact
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Work-life or work not
Industries with high staff turnover, such as call centres, are paying a high price for ignoring the benefits of flexible working, explains Julian Harper, vice-president, international, at workforce-optimisation specialist Blue Pumpkin
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